FREQUENTLY ASKED QUESTIONS

Orders & Payments

Choose your product, select your size, add to cart, and checkout. Simple as that.
We accept Cash on Delivery (COD), debit/credit cards.
Yes. Once your order is placed, you’ll see a confirmation message on screen and receive a confirmation email. If you don’t get the email within a few minutes, please reach out to us via WhatsApp, Instagram DM, or email to make sure your order went through.

Shipping & Delivery

We deliver almost everywhere in Egypt, except North Sinai.
Cairo & Giza: 1–3 working days. Other governorates: 2–5 working days.
Cairo, Giza & 6th of October: 95 EGP // Alexandria: 110 EGP // All other governorates: 130 EGP (Sometimes we run free shipping campaigns)
Not yet, currently we deliver only in Egypt.

Returns & Exchanges

Yes, absolutely. You have up to 14 days to return or exchange, as long as the item is unworn, unwashed, and still has its original tags & keep original order's waybill.
Just head to the Refunds & Exchanges section in our header. There, you’ll find a portal to submit your request, see the full policy, and follow a step-by-step tutorial page that walks you through the process.
Exchanges: You cover the courier fees, unless we sent you the wrong item or a defective product. Returns: You also cover courier fees, unless the item was wrong or defective.
Refunds are sent via Instapay, Telda, or e-wallets once the courier picks up your item and it’s safely checked back into our warehouse. It takes up to 7 working days for the money to be refunded to you after giving the courier the item(s).

Sizing & Fit

Each product page includes a detailed size chart that shows exactly where to measure. The easiest way? Pick a piece you already love the fit of, measure it, and compare it with our chart. That’s the most accurate way to find your Versattire size.
Most of them, yes. Versattire is built on versatility, many of our pieces are designed to fit both men and women comfortably.

Products & Materials

You can find a full Details & Washing Instructions section under each product page. It includes everything from fabric info to care tips.
All Versattire pieces are proudly made in Egypt in our own factory. Every step from stitching to finishing is handled in-house to maintain quality and precision.
Most of our fabrics are locally sourced from trusted Egyptian suppliers, and we carefully test every fabric before production to ensure comfort and longevity.
A slight shrinkage of around 2–5% may occur which is completely normal for natural cotton fabrics worldwide. Each product page includes a Details & Washing Instructions section, follow it to keep your Versattire pieces looking and fitting perfectly.

Discounts & Campaigns

Follow us on Instagram (@versattire) and join our mailing list. That’s where we announce everything first: new drops, Friday Steals, and campaign moments.
Friday Steals are our signature monthly offers limited-time drops that give you the best value on selected Versattire pieces.
Only one discount code can be applied per order but we make sure each one counts.

Customer Service

You can reach us through Instagram DMs, or email at support@versattirecollections.com.
If you didn’t receive a confirmation or tracking message, contact us directly through Instagram.

Retail & Pop-Ups

Yes! You can find Versattire at City Centre Almaza & Mall Of Egypt inside LOKAL, a curated concept store featuring leading Egyptian brands.
Definitely. We regularly join major events like Bazarna, Shababco, and other seasonal pop-ups. Follow us on Instagram for upcoming dates.

Sustainability & Philosophy

We’re committed to producing responsibly from using durable fabrics that last, to local manufacturing that supports Egyptian craftsmanship and reduces waste.
Versattire is built around simplicity and spontaneity. Creating clothes that work when life doesn’t stick to a plan. It’s about living free, lighter, and more intentionally.
Every Versattire piece is made by skilled Egyptian craftsmen and women in our own facility. We take pride in creating consistent job opportunities and fair conditions in every production phase.

Orders & Payments

Choose your product, select your size, add to cart, and checkout. Simple as that.
We accept Cash on Delivery (COD), debit/credit cards.
Yes. Once your order is placed, you’ll see a confirmation message on screen and receive a confirmation email. If you don’t get the email within a few minutes, please reach out to us via WhatsApp, Instagram DM, or email to make sure your order went through.

Shipping & Delivery

We deliver almost everywhere in Egypt, except North Sinai.
Cairo & Giza: 1–3 working days. Other governorates: 2–5 working days.
Cairo, Giza & 6th of October: 95 EGP // Alexandria: 110 EGP // All other governorates: 130 EGP (Sometimes we run free shipping campaigns)
Not yet, currently we deliver only in Egypt.

Returns & Exchanges

Yes, absolutely. You have up to 14 days to return or exchange, as long as the item is unworn, unwashed, and still has its original tags & keep original order's waybill.
Just head to the Refunds & Exchanges section in our header. There, you’ll find a portal to submit your request, see the full policy, and follow a step-by-step tutorial page that walks you through the process.
Exchanges: You cover the courier fees, unless we sent you the wrong item or a defective product. Returns: You also cover courier fees, unless the item was wrong or defective.
Refunds are sent via Instapay, Telda, or e-wallets once the courier picks up your item and it’s safely checked back into our warehouse. It takes up to 7 working days for the money to be refunded to you after giving the courier the item(s).

Sizing & Fit

Each product page includes a detailed size chart that shows exactly where to measure. The easiest way? Pick a piece you already love the fit of, measure it, and compare it with our chart. That’s the most accurate way to find your Versattire size.
Most of them, yes. Versattire is built on versatility, many of our pieces are designed to fit both men and women comfortably.

Products & Materials

You can find a full Details & Washing Instructions section under each product page. It includes everything from fabric info to care tips.
All Versattire pieces are proudly made in Egypt in our own factory. Every step from stitching to finishing is handled in-house to maintain quality and precision.
Most of our fabrics are locally sourced from trusted Egyptian suppliers, and we carefully test every fabric before production to ensure comfort and longevity.
A slight shrinkage of around 2–5% may occur which is completely normal for natural cotton fabrics worldwide. Each product page includes a Details & Washing Instructions section, follow it to keep your Versattire pieces looking and fitting perfectly.

Discounts & Campaigns

Follow us on Instagram (@versattire) and join our mailing list. That’s where we announce everything first: new drops, Friday Steals, and campaign moments.
Friday Steals are our signature monthly offers limited-time drops that give you the best value on selected Versattire pieces.
Only one discount code can be applied per order but we make sure each one counts.

Customer Service

You can reach us through Instagram DMs, or email at support@versattirecollections.com.
If you didn’t receive a confirmation or tracking message, contact us directly through Instagram.

Retail & Pop-Ups

Yes! You can find Versattire at City Centre Almaza & Mall Of Egypt inside LOKAL, a curated concept store featuring leading Egyptian brands.
Definitely. We regularly join major events like Bazarna, Shababco, and other seasonal pop-ups. Follow us on Instagram for upcoming dates.

Sustainability & Philosophy

We’re committed to producing responsibly from using durable fabrics that last, to local manufacturing that supports Egyptian craftsmanship and reduces waste.
Versattire is built around simplicity and spontaneity. Creating clothes that work when life doesn’t stick to a plan. It’s about living free, lighter, and more intentionally.
Every Versattire piece is made by skilled Egyptian craftsmen and women in our own facility. We take pride in creating consistent job opportunities and fair conditions in every production phase.

Still need help? Contact us on WhatsApp, Instagram DMs, or Email