Refunds & Exchanges Policy

If you are not satisfied with the product that you have purchased from us, You can return or exchange it. We offer a full money-back guarantee for all purchases made on our website, buyer pays return or exchange shipping unless the buyer received the wrong item in the first place. We do not offer cash refunds through the courier. Refunds are only done through Instapay, Mobile Wallets or Telda Cards within 14 working days upon placing your refund request and only done after the courier picks up the product.

The product must be in the same condition as received and undamaged in any way and have its original branding tags attached.

If the product is damaged in anyway, or you have initiated the return after 14 days have passed since the date of purchase, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact us at versattire.eg@gmail.com.